Every product is satisfaction guaranteed and may be returned within 15 days of delivery date. Returns are subject to a 15% restocking fee. Refunds will be made in the form of the original payment. Any credit for gift returns will be issued to the original purchaser. All returns must be in original/sell-able condition and include the original packaging with all tags attached. Only items purchased from www.hoverkicks.com can be accepted for return. Hoverkicks.com purchases cannot be returned to physical stores. To make an exchange, please return items and place a new order. If you have any questions, please click here to contact us.